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Shipping Policy

Effective Date: 20-04-2024

At Funtroo, we aim to deliver your oversized style as quickly and smoothly as possible. This Shipping Policy explains how and when your orders will be shipped from www.funtroo.com.

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1. Serviceable Locations

We currently deliver across India to most pin codes through trusted

courier partners. If your address is not serviceable, our customer care team will notify you promptly.

 

Note: We do not offer international shipping at this time.

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2. Order Processing Time

  • Orders are typically processed within 24–48 hours of being placed (excluding Sundays and public holidays).

  • Once shipped, you’ll receive tracking details via email and/or SMS.

  • Processing may take slightly longer during high-volume periods (sales, festivals, etc.).

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3. Estimated Delivery Time

Delivery ZoneEstimated Timeframe

Metro Cities2–4 working days

Tier 1 & Tier 2 Cities3–6 working days

Rural/Remote Areas5–8 working days

 

These are estimates and may vary based on external factors like courier delays, weather, or regional restrictions.

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4. Shipping Charges

  • Standard Shipping: ₹0 (Free shipping on all prepaid orders)

  • Express Shipping

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5. Tracking Your Order

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Once your order is shipped:

  • You will receive a tracking link via SMS/email.

  • You can also track your order directly from your Funtroo account on the website.

  • If you face issues with tracking, feel free to contact us.

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6. Delivery Attempts

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  • Our courier partners will attempt delivery up to 3 times.

  • If you're unavailable, they may contact you via call or SMS.

  • After 3 failed attempts, the order may be returned to origin.

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7. Delays & Exceptions

We are not liable for delays caused by:

  • Natural disasters, strikes, lockdowns, or local disturbances

  • Incorrect or incomplete shipping addresses

  • Unreachable customers or failed delivery attempts

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8. Address Change Requests

  • Address changes are only possible before dispatch.

  • If you need to update your shipping address, contact us immediately after placing the order.

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9. Undelivered Packages / RTO

If your order is returned to us due to:

  • Refusal to accept

  • Incorrect address

  • Incomplete contact details

We will reach out to confirm if you want it re-shipped (additional charges may apply). Prepaid orders can be refunded after deduction of return logistics costs, if applicable.

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10. Contact Us

Have questions about your delivery?

📧 support@funtroo.com
📞 +91-8058586781
📍FUNTROO APPARELS

Building No. 152 A, Makhupura Road,

Near Sant Kanwar Ram Circle,

Adarsh Nagar, Ajmer, Rajasthan Pincode -305002

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

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